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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

591 results for “GlideRecord”

Predictive Intelligence / concept

Using Machine Learning APIs

Use ServiceNow Machine Learning (ML) APIs to train Machine Learning models and run inferences.This section briefly describes classes for training ML solutions and running inferences with trained solutions.Follow this example procedure to learn how to configure and train a…

Search Administration / task

Regenerate the text index for a single record

Update the text search index for a single record. Use this approach to quickly verify whether text indexing is the cause of a search issue without rebuilding the full text index for an entire table.

Employee Experience Foundation / task

Manage quick links widgets

Select and display Quick Links on the EmployeeWorks Web App home page and Canvas by capturing sys_ids and updating each widget.

Scripts / concept

Client-side script use cases

Use cases for client-side scripts include displaying field messages, changing form colors, adding fields, and creating UI routing actions.This is an example of adding a Company field to the checkout below the Requested for field using non-cart layout macros, that is,…

Scripts / concept

Scriptable assignment of execution plans

Each catalog item has an associated execution plan, used whenever an item of that type is ordered; if no plan is specified, the default plan is used.

Now Assist for CSM / task

Add a filter

Add a new filter to a UI Builder dashboard to enable users to refine data views based on additional fields such as consumer, product, or other custom fields.

Platform administration / reference

Computer Telephony Integration

Computer Telephony Integration (CTI) is accomplished by the CTI client on the user machine sending a URL to the instance.

Platform security / concept

Security data filters

Security data filters restrict access to records based on role, or security-attribute related assertions.

Server API Reference / concept

GlideImportLog - Scoped, Global

The GlideImportLog API provides methods to write log entries directly to the Import Log [import_log] table.Instantiates a GlideImportLog object.Logs a message of type Error to the Import Log [import_log] table.Returns a sys_id of the Import Run record associated with this…

UI Builder / task

Generate modules using ServiceNow Otto

Use ServiceNow Otto to generate modules for your application by entering natural language prompts instead of manually configuring them.

Intelligent experiences / task

Add a script tool to an AI agent

Add a script tool to an AI agent to enable it to execute custom scripts to perform specialized tasks.

Using an agent or building an integration?

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