Platform Performance / concept
Default quota rules
Various transaction quota rules are available in the base system.
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2,361 results for “business rules”
Customer service management / concept
Creating custom user roles
System administrators can create custom roles or modify the access of existing roles by using script includes and extension points/instances.
Retail industry / reference
Components installed with Retail core overview
Several types of components such as tables, user roles, and business rule are installed when you activate the Retail Core.
Automation Center / task
View automation insights
View automation insights to view the generated insights from the insight rules in Automation Center Executions dashboard.
Healthcare Operations Core / concept
Understanding Service Model Foundation in Healthcare Operations
Understand how the Service Model Foundation (SMF) tables relate to each other so that you configure cases, locations, and bulk imports correctly for Healthcare Operations Core.
Dispute Management / concept
Domain separation
Domain separation is unsupported for the Dispute Rules Content Pack for Mastercard application. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains.
User Administration / reference
Special administrative roles
Certain roles grant specific administrative rights without the full privileges of the admin role.
It business management / task
Create business units
Create a business unit to define your organizational functions. A business unit is also necessary to set up the top-most segment in the hierarchy to create roll up rules and have expenses roll up to these business units.
Accounts Payable Operations / reference
Approval Rule form
Use the Approval Rule form when creating or configuring an approval rule to generate and route invoice or purchase order approvals.
Application development / concept
Manage data
With the data model (tables and fields) created and security set up, add data into the application’s table(s).
Healthcare and Life Sciences Service Management Core / concept
Configure the auto-generation of documents for healthcare cases
You can define the conditions for auto-generating documents for a healthcare case.
Work Order Management / task
Close a work order task as incomplete
Close a work order task as incomplete if there is work pending on the task.
Sourcing and Procurement Operations / reference
Work prioritization
Work prioritization automatically assigns a priority level to purchase requisitions, sourcing requests, and procurement cases so that procurement specialists can work the most urgent items first.
Financial services operations / task
Configure groups
Configure user groups for Financial Services Operations applications for assignment of cases and tasks. You can assign roles to groups to provide access to all group members or assign roles to individual users.
Platform user interface / concept
Navigation stack
The navigation stack is the portion of the ServiceNow suite of applications that determines where a user is redirected after the update of a record.
Platform administration / reference
Useful attachment scripts
This is a searchable version of the Useful Attachment Scripts.
Impact / reference
Proactive Code Check scan suite matrix for the Impact Store Application
Refer to the Proactive Code Check (PCC) scan suite matrix for details on the checks performed during a PCC scan.
Contract Management / reference
Components installed with Contract Management
Several types of components are installed with Contract Management.
Contract Management / reference
Components installed with Contract Management
Several types of components are installed with Contract Management.
Application development / reference
Supported metadata in Autonomous Engineer
Metadata and app file types that Autonomous Engineer can create and manage.
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