THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Business rules (Classic) / concept
A business rule is a server-side script that runs when a record is displayed, inserted, updated, or deleted, or when a table is queried.To configure business rules, you first need to determine when the business rule should run and what action it should take.Every business rule…
Business rules (Classic) / concept
A business rule is a server-side script that runs when a record is displayed, inserted, updated, or deleted, or when a table is queried.To configure business rules, you first need to determine when the business rule should run and what action it should take.Every business rule…
Web Services / reference
After testing the ODBC driver, you can use it to query your instance database from a variety of client applications.
Cllent Mobile API Reference / concept
The NowGraphQLService class provides functions that enable you to make requests using GraphQL queries against data on your ServiceNow instance through its GraphQL REST API.Executes the specified GraphQL query.Executes the specified GraphQL query.Creates a NowGraphQLService…
Configuration Management Database (CMDB) / reference
Use the following information to track and resolve issues with the CMDB Health processes.
System Import Sets / task
Every import operation to a production table requires at least one transform map associated with an import set.
System Import Sets / concept
Explicitly define mapping relationships in the Transform Map record itself.
Connections and Credentials / reference
This example configuration template sets up Credential and Connection records using the JWT Bearer grant type to authenticate requests to Docusign.
Event Management / reference
Manage the fields that define how alerts are correlated and grouped.
Application development / concept
When ServiceNow releases a new platform version, your app may need updates to keep working correctly. Learn how platform upgrades affect your app helps you plan and complete the upgrade with confidence.
Scripts / concept
UI macros are discrete scripted components administrators can add to the user interface.UI macros can be used to build solutions that can’t be built using the available catalog variable types.Administrators can call UI macros from certain record types associated with the user…
Incident Management / task
Create a UI action to close multiple incidents at once from the Actions list in the list view.
Server API Reference / concept
The GlideUser API provides methods to access information about the current user and current user roles.Returns the current user's company sys_id.Returns the current user's display name.Returns the display value of the user's session domain.Returns the identifier of the user's…
Password Reset / reference
The example scripts perform a user account lookup and processes an identification form, define a credential store, and create an identification type.
AI Search / concept
AI Search filters search query results and displays only records that the currently logged in user can access.
Workflow Activities / reference
The Approval - Group activity creates approval records for each member of a specified group.
Workflow Activities / reference
The Approval - Group activity creates approval records for each member of a specified group.
Security management / concept
The Security Operations base system includes a series of scripted REST APIs that allow customers and partners to easily integrate with an existing Security Operations deployment.
Server API Reference / concept
Script include that must be extended for Sales Customer Relationship Management Request Tracker to track the requests.
Delta zurich australia / reference
Consolidated page of all release notes for API from Zurich to Australia.
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