Customer service management / reference
Components installed with Customer Service Management
Several types of components are installed with the Customer Service Management application.
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3,547 results for “script include”
Field service management / reference
Components installed with Field Service Management
Several types of components are installed with Field Service Management.
Authentication / reference
Multi-Provider SSO properties, tables, and scripts
The Integration - Multiple Provider Single Sign-On Installer plugin includes the following system properties, tables, and scripts.
Discovery / concept
PowerShell remoting for Discovery
Probe developers can use the PowerShell remote execution framework to automatically handle remote execution of scripts on target devices. The unified framework removes inconsistencies in remote execution, increases efficiency, and improves stability.
Contract Management Pro / task
Configure an extension point to add contract metadata
Update the script in an extension point to specify fields in a related contract repository table where you want to add the extracted information for unmapped fields of a metadata extraction use case.
Sourcing and Procurement Operations / task
Configure PR and PO Progress Tracker states
Configure which states appear in the Progress Tracker, and how they flow, by editing the PR Stage Display Config and PO Stage Display Config records—no code deployment required.
Orchestration / reference
MID Server PowerShell files
PowerShell functions are stored in script files (.ps1) that use a PowerShell Script module (.psm1) file name extension.
Virtual Agent / reference
Virtual Agent action scripts
You need to write a set of mandatory Workflow Studio action and subflow scripts to pass the user data to VACS, apply transformations and send the response back to your chat interface endpoint.
Orchestration / reference
MID Server PowerShell files
PowerShell functions are stored in script files (.ps1) that use a PowerShell Script module (.psm1) file name extension.
Discovery / concept
Discovery on Code Signing instances
Discovery is supported on instances with Code Signing enabled. Code signing validates the integrity of Discovery components before execution to help prevent unauthorized scripts from running on MID Servers and target machines.
Remote Tables / concept
Remote tables
Connect the ServiceNow AI Platform to third-party sources, or to another instance, so that you can retrieve external data and optionally cache it in memory.
Approvals / task
Embed an approval request within the Outlook email client
Embed an interactive approval request for service catalog requests in the email notification sent to a user. The user can accept or reject the approval request from the email client.
Now intelligence / concept
Dashboard URL parameter delegation
The Delegate URL params property enables UIB pages containing dashboard components to control how URL parameter updates are handled.
Scripts / reference
Debugging business rules
Debugging business rules can be achieved with resources available in the ServiceNow product.
Password Reset / task
Configure the connection to the Microsoft Entra ID Credential Store
Create a Password Reset credential store record to configure access to your Microsoft Entra ID server while a user is changing or resetting a password. In addition to host connection information, you can specify the password hints that users should see and other settings.
Sourcing and Procurement Operations / task
Configure additional attributes for I need a product or service
You can configure additional attributes on the intake for variable sets configured on the I need a product and I need a service record producers.
Security management / task
Create an operating system group
Operating system groups are used to map an operating system to specific process types and scripts in Security Incident Response workflows. The scripts define how running processes for the defined operating system groups are retrieved. New operating systems can be added as needed.
Orchestration / reference
Probes used by Orchestration
Certain probes, controlled by MID Servers, perform Orchestration tasks on remote computers, such as restarting a server or creating virtual machines from templates.
Orchestration / reference
Probes used by Orchestration
Certain probes, controlled by MID Servers, perform Orchestration tasks on remote computers, such as restarting a server or creating virtual machines from templates.
LDAP integration / reference
LDAP extraction
Implement an LDAP extraction process to detect inactive users.
Using an agent or building an integration?
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