Dispute Management / task
Set up the Verifi Connection & Credential Alias
For Verifi integrations, set up a dedicated Verifi connection alias for Card Data Security operations.
THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Dispute Management / task
For Verifi integrations, set up a dedicated Verifi connection alias for Card Data Security operations.
Employee Experience Foundation / concept
Configure your ServiceNow instance and Microsoft Teams application to enable the ServiceNow card in the Microsoft Viva dashboard.
Integrate applications / concept
The Acumatica connector enables access to ERP data from your Acumatica account without moving or copying data.
Workflow Studio / task
Create a sample action that illustrates using all available types of dynamic inputs in a flow.Create the aliases, connections, and credentials needed to connect to your local instance.Create a custom data gathering action to fetch a list of table names from the Table API.Create…
Customer Self-service and Omnichannel Engagement / task
Enable the AI Search Assist to search knowledge articles in the Customer and Consumer Service Portals. It applies for authenticated external users with snc_external role.
Developer Guides / concept
The ServiceNow Mobile SDK enables you to leverage the functionality and resources of the ServiceNow platform within your standalone mobile iOS applications.
Employee service management / concept
Set up the SharePoint Online Search Connector by configuring and connecting the Microsoft SharePoint tenant with your instance.
Integration Hub / task
By default, the Docusign spoke sends REST API requests to Docusign API v2. For forward compatibility and to take advantage of Docusign's newer API, you can update a connection attribute to send API requests to Docusign API v2.1.
Vulnerability Response / reference
The ServiceNow Tenable Vulnerability Integration REST messages are used to make calls to the Tenable API.
Software Asset Management / task
Determine the exact software subscription information to be pulled from the Microsoft 365 admin center and verify if complete subscription information is pulled accurately to ServiceNow.
Customer Self-service and Omnichannel Engagement / task
Enable the AI Search Assist to search knowledge articles in the Business and Consumer Portal.
Developer Guides / concept
The ServiceNow Mobile SDK enables you to leverage the functionality and resources of the ServiceNow platform within your standalone mobile Android applications.
Configuration Management Database (CMDB) / concept
Application services provide APIs that let you perform operations such as creating and updating an service instance, populating it with CIs from the CMDB, and retrieving details from an existing service instance.
Delta yokohama australia / reference
Consolidated page of all release notes for ServiceNow AI Platform core feature from Yokohama to Australia.
Scripts / task
Create a multi-table processor that reports the number of rows in any table on your instance. This feature is deprecated.
Identity / reference
Troubleshooting actions can help resolve common issues when setting up or running the SCIM Client.
Web Services / task
You can configure a SOAP or REST message for mutual authentication using a protocol profile.
Customer Self-service and Omnichannel Engagement / task
Enable the AI Search Assist Actions to search knowledge articles in the Customer and Consumer Service Portals. It applies for authenticated external users with the snc_external role.
Web Services / concept
Mutual authentication establishes trust by exchanging Secure Sockets Layer (SSL) certificates.
Operational Technology Vulnerability Response / reference
You can refer to this section for questions regarding data mapping and error handling.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.