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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

591 results for “GlideRecord”

Server API Reference / concept

ChangeSuccess - Scoped

The ChangeSuccess script include provides methods that return the Performance Analytics (PA) success scores for change requests (original change success score based on group), change models, and change types.Returns the value specified in the system property…

Configuration Management Database (CMDB) / task

Create an identification rule for a non-CMDB table

To use Identification and Reconciliation Engine (IRE) features with supported non-CMDB tables, you must first create identification rules that uniquely identify the table records. Each non-CMDB table can be associated with a single identification rule.

Connections and Credentials / task

Create a configuration template

Create a template that defines the inputs required to set up a spoke. Set static key-value pairs to create records and set values that apply to every integration. Set dynamic key-value pairs to gather user input and set field values that may vary.

Platform security / concept

Field Encryption Enterprise

Field Encryption Enterprise uses the Key Management Framework (KMF) to enable you to customize and manage how fields and attachments are encrypted and decrypted on your instance. A subscription is required to use Field Encryption Enterprise.

Edge Encryption / concept

Encrypt fields using encryption configurations

Encrypt fields by creating encryption configurations.Select the fields to be encrypted and identify the encryption type.Select service catalog variables to be encrypted and identify the encryption type.After configuring a field or a table's attachments to be encrypted, you can…

Event Management / task

Integrate with push connectors

Integrate with a push connector to connect to an external event source. Push connectors process the collected event messages and transform them to the required event format.

Server API Reference / concept

GeniusResultContext - Scoped

The GeniusResultContext API provides methods for retrieving search query information from the context of a Genius Result configuration.Retrieves search result documents from the search query that triggers your Genius Result configuration.Retrieves the original search terms from…

Platform security / concept

Column Level Encryption Enterprise

Column Level Encryption Enterprise uses the Key Management Framework (KMF) to enable you to customize and manage how fields and attachments are encrypted and decrypted on your instance. A subscription is required to use Column Level Encryption Enterprise.

Server API Reference / concept

GlideDynamicAttribute - Global

The GlideDynamicAttribute API provides access to dynamic attribute metadata.Gets the value of the group name property of a dynamic attribute object.Gets the value of the name property of a dynamic attribute object.Gets the name of a dynamic attribute within its namespace.Gets…

Server API Reference / concept

WorkflowModelManager - Global

The WorkflowModelManager script include provides methods to query the workflow model, to step backwards and forwards between specified workflow history items, and to query the history for activity and transition-specific information.Creates a new WorkflowModelManager object…

Performance Analytics / task

Create a formula indicator

Calculate scores from the scores of one or more other indicators. Apply mathematical operations or a preset method, such as the method to calculate the gap between an indicator score and the indicator target.

Workflow Studio / task

Get started with dynamic inputs

Create a sample action that illustrates using all available types of dynamic inputs in a flow.Create the aliases, connections, and credentials needed to connect to your local instance.Create a custom data gathering action to fetch a list of table names from the Table API.Create…

Virtual Agent / concept

Virtual Agent scripts

Use ServiceNow Virtual Agent script methods and variables to write chat scripts, such as response, trigger, and flow scripts. Variables can also provide context for your live support topics and conversations.

REST APIs / concept

MetricBase Time Series API

The MetricBase Time Series API provides endpoints to insert data into, retrieve information from, and to run transforms against a MetricBase database.Retrieves specified time series data from the MetricBase database.Transforms the specified data based on the specified parameters.

API Reference / concept

GlideForm \(Next Experience\) - Client

The GlideForm API provides methods to customize forms in the Next Experience UI Framework.Adds a hidden input with given name and value parameter to the form.Adds a choice to the end of a specified choice list field.Adds an icon on a field's label.Adds an icon on a field's label.

Release notes / reference

Australia Patch 7

The Australia Patch 7 release contains important problem fixes.

API Reference / concept

GlideForm \(g\_form\) - Client

The GlideForm API provides methods to customize forms.Adds an icon on a field's label.Adds an icon on a field's label.Displays the specified error message at the top of the form.Displays a floating form message at the top of the form detail section.

Server API Reference / concept

PDFGenerationAPI - Scoped, Global

The PDFGenerationAPI provides support for PDF conversion and handling PDF fields.Instantiates a new PDFGenerationAPI object.Converts an HTML string to a PDF document.Stages a job that converts an HTML string to a PDF document asynchronously.

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