THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
ServiceNow SDK / reference
The Service Catalog API defines catalog items [sc_cat_item], record producers [sc_cat_item_producer], and related aspects of service catalogs.Create a catalog item [sc_cat_item] that users can request from a service catalog.Create a record producer [sc_cat_item_producer] for…
API reference
--- title: Extensions to Jelly syntax description: Apache's Jelly syntax is used to render forms, lists, UI pages, and many other things rendered in ServiceNow.Jelly often includes multiple namespaces when invoking tags.Usually, there are two phases indicated by namespaces …
Server API Reference / concept
The Document API provides methods to initialize a PDF, add content, and close the PDF.
ServiceNow SDK / reference
The Import Sets API defines transform maps [sys_transform_map] that specify how to transform and map data from the import set staging table to target tables.Create a transform map [sys_transform_map] to define the relationships between fields in an import set table and fields…
Discovery and Service Mapping Patterns / reference
The ServiceNow Discovery application uses the Oracle GLAS Data Collection pattern extensions to discover Oracle GLAS data. This data includes discovered Oracle Database, Middleware, and Java configuration items.
Server API Reference / concept
Provides methods to execute Configuration Management Database (CMDB) Query Builder operations in server-side scripts.Creates a report that shows the results of a Configuration Management Database (CMDB) Query Builder query and returns the URL of the report.Deletes a…
Table Administration and Data Management / reference
The Dictionary Entry form was redesigned to provide an Advanced view and additional fields. You might need to configure the form to see all fields.
Release notes / reference
The Australia Patch 4 release contains important problem fixes.
Release notes / reference
The Australia release contains important problem fixes.
Scripts / concept
The Packages Call Removal Tool provides modules to identify fields that might contain scripts, find scripts that contain Packages calls to ServiceNow Java classes, and to examine proposed script changes that eliminate those Packages calls.You must activate the Packages Call…
Release notes / reference
The Australia Patch 5 release contains important problem fixes.
Service Graph Connectors / task
Use the Service Graph Connector for Observability - Dynatrace to ingest Configuration Management Database (CMDB) data from Dynatrace using REST APIs.
Release notes / reference
The Australia release contains important problem fixes.
API Reference / concept
Find APIs to use with your ServiceNow products.
Server API Reference / concept
The IdentificationEngineScriptableApi uses the Identification and Reconciliation framework to minimize the creation of duplicate configuration items (CIs) and to reconcile CI attributes by only accepting information from authorized data sources when updating the Configuration…
REST API Explorer / concept
REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.
REST APIs / concept
The Change Management API provides endpoints that enable third-party application integration with the ServiceNow Change Management process.Deletes the change request task identified by the specified sys_ids.Deletes the change request associated with the specified sys_id.Cancels…
Vulnerability Response / concept
Configure advanced optional modifications and streamline some of the data specifically for the Qualys integration.
Server API Reference / concept
The ClusteringSolutionVersion API is a scriptable object used in Predictive Intelligence stores.Cancels an update job on a trainer.Deletes cluster assignments from rows by position in table sequence or GlideDateTime.Gets assignments for a clustering solution.Gets information…
Instance Security Hardening Settings / concept
Some hardening settings have been updated with the release of Security Center baseline version 2.0.
The same documentation is available through the public REST API.
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