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THE SERVICENOW DOCUMENTATION LIBRARY

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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

3,547 results for “script include”

Password Reset / concept

Customizing Password Reset processes

Password Reset scripts enable you to customize Password Reset by creating your own credential store, verification, and identification types, and extend them by defining extension scripts.

Platform administration / concept

Email filters

Specify which inbound emails to ignore or move to a particular mailbox.

API Reference / concept

GlideUser - Client

The GlideUser API provides methods that access information about the current user and current user roles.

Event Management / task

Create maintenance rules

Use maintenance rules to mark CIs in maintenance status. When in maintenance status, these CIs are excluded from impact calculation.

Security Incident Response / concept

Enable UI Actions

Before you configure any UI Actions, you must perform certain steps to enable them so that they are available for configuration in the Security Analyst Workspace.

Metric Intelligence / task

Disable event collection

For performance reasons, you might want to disable the collection of events from a data source from which metric data is also collected. You can disable event collection for data sources such as Nagios XI server, SolarWinds monitoring system, and Zabbix server.

Access Control / concept

Explore Access findings

Access Findings runs eight out-of-box access checks against your instance on a daily schedule, letting you know when misconfigurations are detected. It also provides a complete remediation workflow that includes AI-powered guidance.

HR Service Delivery / concept

Document template scripts

With document template scripts, you can dynamically change the text in the body of the HTML template. Document template scripts allow you to perform simple tasks, such as displaying HR data, and complex ones, such as making advanced database queries.

Operational Technology Manager / concept

Managing Network Intrusion Detection System appliances

If you have the cmdb_nids_admin or admin role, you can assign metadata attributes to Network Intrusion Detection System (NIDS) class records from the NIDS menu in the ServiceNow AI Platform.

App Engine Studio / concept

Migrating to Build Agent

Build Agent is the agentic development experience on the ServiceNow AI Platform. Migrate your applications from App Engine Studio to Build Agent to expand your app's capabilities and take advantage of the agentic developer experience.

List Administration / reference

List editor administration

The list editor allows users to edit field values directly from a list without navigating to a form.

Service Portal / concept

Content Management and Service Portal

Service Portal is a compelling alternative to the Content Management System (CMS) with a refined user experience. It does not duplicate CMS or platform UI functionality.

Employee Experience Foundation / task

Install Employee Center

Install Employee Center to deliver a unified, engaging employee experience across departments and systems.

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