Contract Management Pro / task
Auto-populate the start date and end date for contract requests
Configure an extension point implementation to automatically add the start date and end date while creating a contract request.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Vulnerability Response / reference
AWS Integration for Security Exposure Management reference information
Reference information for the AWS Integration for Security Exposure Management, including data field mappings, severity mappings, tables, script includes, and supported AWS regions.
Content Management System / task
Configure dynamic blocks
Use dynamic blocks to use scripting or to pull information from the system. Dynamic blocks are where most of your content resides.
Search Administration / task
Configure user permission settings for an external content connector
Override the default field mappings for an external content connector's user permission crawls. Specify the fields that uniquely identify user security principals in your source system and users in your ServiceNow AI Platform instance.
ServiceNow Studio Classic / reference
ServiceNow Studio Navigator panel taxonomy
Reference each metadata file type and its corresponding primary table in the File categories tab of the ServiceNow Studio Navigator panel.
Virtual Agent / reference
NLU to LLM migration log
The Topic Migration Execution Items [topic_migration_execution_item.list] table includes data when migrating Natural Language Understanding (NLU) topics to large language model (LLM) topics such as the migration status, migration issues, and migrated or published topic…
App Engine Studio / reference
Supported features and metadata in custom templates
Custom templates in App Engine Studio (AES) support most features and metadata, including, but not limited to tables, forms, roles, ACLs, record producers, simple workspaces, flows, and actions.
Now intelligence / task
Approve RCA records for AI Data Explorer and Query Generation protected scope access
Approve automatically generated Restricted Caller Access (RCA) records to enable AI Data Explorer and Query Generation to fetch data from tables in protected scopes through API calls.
DevOps (Family) / reference
Adding warning and failure messages to validation results
You use the CdmPolicyUtil script include to add warning and failure messages to validation results in the CDM Policy Validation Results table. CDM expects validation warnings and failures to contain a node path, a snapshot ID, and a reference to the impacted node.
Workplace Lease Administration / concept
Workplace Lease Administration references
Learn more about the forms used to create new records.
Virtual Agent / concept
Assistant Designer controls
A Virtual Agent topic consists of a collection of controls within a topic flow. Use these controls to collect, process, and present information to your users. Controls can also read, create, and update records on your instance.
Agent Client Collector / task
Enable checks from the community for Agent Client Collector
You can take checks from the github community and customize them for use in the Agent Client Collector (ACC), or you can compose your own scripts. Create a plugin with the customized Sensu check and install it on a ServiceNow instance.
Intelligent experiences / reference
AI agents capabilities
Lists the features supported by AI agents, including configuration options and functional capabilities.
Telecommunications Network Inventory / task
Customize the Validation of Revision CI
Added as per STRY57127942 - DOC1092072Customize the validation process of a CI (Configuration Item) using the Telecommunications Network Inventory application. You can customize the validation process by providing adjustable parameters based on the script.
Legal Service Delivery / concept
Security in Legal Service Delivery
Legal Service Delivery provides security through various ServiceNow AI Platform security features such as Restricted Caller Access, Encryption Support, and Edge Encryption.
Customer service management / reference
Third-party data integration components
These components require configuration by the system administrator to use third-party data integration with Agent Workspace for CSM.
Supplier Lifecycle Operations / task
Enable M2M mapping between supplier contact and suppliers
Enable many-to-many (M2M) mapping between supplier contacts and suppliers. This enables one supplier contact to be the contact for multiple suppliers, provided the suppliers share a parent-subsidiary relationship.
DevOps Change Velocity / reference
DevOps work item import for Azure Boards
Azure Boards work items are mapped to default ServiceNow DevOps states and types during import. You can use the DevOpsAzureDevOpsWorkItemHelper script include to customize the mappings.
Operational Technology Manager / task
Add a custom validation for devices
Customize the validation for your OT devices.
ITSM Success Dashboard Indicators / concept
Configure Virtual Agent topics for ITSM Success Dashboard
Configure the Virtual Agent (VA) topics for ITSM Success Dashboard indicators so that data is displayed correctly if you have topics other than the base system topics.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
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