Service Level Management / task
Activate Service Level Management - SLA Timer Config API
You can activate the Service Level Management - SLA Timer Config API plugin (com.sn_slm_timer) if you have the admin role.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
1,617 results for “REST API”
Release notes / topic
API release notes
ServiceNow APIs enable you to build custom applications and experiences. APIs were enhanced and updated in the Australia release.ServiceNow APIs enable you to build custom applications and experiences.
DevOps Change Velocity / concept
DevOps Change Velocity integrations
Get an overview of how DevOps Change Velocity integrates with your external DevOps toolchain and the tools supported for this integration.
Integration Hub / concept
Pluralsight Spoke
Manage users, learning, courses, and so on in the Pluralsight Skills account from your ServiceNow instance.
Integration Hub / concept
MID Hermes API extension
MID Hermes API is a MID Server extension that enables communication to Hermes via a MID Server.Configure the MID Hermes API extension to enable the MID Hermes Producer API to produce messages to Hermes via a MID Server.
Telecommunications Service Operations Management / reference
Arista VeloCloud installed integrations
Predefined system integrations use VeloCloud REST APIs to pull events into your ServiceNow instance to monitor your Arista VeloCloud devices.
Application development / concept
Flow Designer
Flow Designer is a ServiceNow AI Platform feature that enables rich process automation capabilities in a consolidated design environment.
Server API Reference / concept
AgentNowHandler - Scoped
The AgentNowHandler script include provides methods that enable running check definitions on demand, checking the status of on demand executions and test check executions and for stopping background checks that were executed on demand.Creates an AgentNowHandler instance.Gets…
Integration Hub / concept
Oracle NetSuite Spoke
Automate create, read, update, and delete (CRUD) record management operations in Oracle NetSuite from your ServiceNow instance by using the Oracle NetSuite spoke.
Integration Hub / task
Set up the Google Meet spoke
Integrate the ServiceNow instance and Google Meet by creating a custom OAuth application in the Google Cloud console to authenticate ServiceNow requests.Create OAuth credentials that your ServiceNow instance uses to have its requests for connection authenticated by Google Cloud…
DevOps Change Velocity / task
Retrieve change request data using DevOpsChangeRelationshipHelper script
Retrieve data associated with a change request based on the specified relation type using the DevOpsChangeRelationshipHelper script include.
Virtual Agent / concept
Virtual Agent API
The ServiceNow Virtual Agent API is a REST API built on ServiceNow's conversational custom chat integration framework, enabling integration with enterprise or third-party chat interfaces, or as a secondary bot in multi-bot environments.
Integration Hub / task
Set up a bi-directional webhook for Zoom spoke
Configure a webhook to subscribe to Zoom with a ServiceNow callback URL.Specify an endpoint URL in your Zoom account to create a webhook for Zoom spoke.Register a Zoom webhook in ServiceNow to notify the ServiceNow app when certain events occur in Zoom.
Password Reset / concept
Asynchronous password reset subflow
When a user requests a password reset, based on the application for which the password reset is requested, the process works either synchronously or asynchronously.
Orchestration / concept
Infoblox DDI activity pack
This activity pack supports Infoblox DDI management through ServiceNow Orchestration.
Orchestration / concept
Infoblox DDI activity pack
This activity pack supports Infoblox DDI management through ServiceNow Orchestration.
Platform administration / concept
Install multiple applications in a batch
The Batch Installation feature helps you install multiple applications, plugins, or application-customizations together, instead of having to install them serially one at a time.
It operations management / concept
Set up Google Cloud Platform service accounts
Create and configure cloud service accounts at ServiceNow AI Platform for the corresponding Google Cloud Platform (GCP) service accounts.
CMDB CI Class Models / concept
Unmatched API extension classes
The CMDB CI Class Models app adds or updates classes for unmatched APIs.
Delta zurich australia / reference
Combined Usage Insights release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Usage Insights from Zurich to Australia.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.