Integration Hub / task
Create a Data Stream action
Create a reusable action to process a stream of response data within a flow.
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Integration Hub / task
Create a reusable action to process a stream of response data within a flow.
Server API Reference / concept
The MobileDeepLinkGenerator script include provides methods to embed a link to a mobile app list or form applet.Instantiates a MobileDeepLinkGenerator object for a specific mobile app.Create a link to a form applet.Create a link to a list applet.
Virtual Agent / task
Link your Virtual Agent requesters to a ServiceNow instance before they run the Conversational Integration with Slack. Batch linking lets your Virtual Agent users chat immediately and receive notifications without going through the initial authentication linking process.
Mobile / task
Admins can configure an external browser for mobile apps. This external browser is used during authentication so external URLs that are opened by the same browser can maintain sessions and cookies.
Coaching / task
Define filters and add course items for automated virtual coaching. When a coaching assessment is triggered, the course items are automatically attached to the assessment.
Server API Reference / concept
The Findings API provides methods for handling how an Instance Scan check produces findings.Increases the count of the current finding.If the current finding is from a linter check, this method increments the current finding count and simultaneously passes the linter node…
Automated Test Framework (ATF) / concept
Step configuration records (or step configs) define how each step type behaves. You can create new step configurations that define custom steps that run on the server.
Discovery / concept
When authentication failure prevents configuration item (CI) identification, Discovery or Service Mapping can run selected Nmap commands through a MID Server. This collects basic CI information without credentials.
ServiceNow Studio Classic / concept
Admins, delegated developers, and users with Guided Application Creator roles can access and develop in ServiceNow Studio. Each role has different capabilities and permissions.
Performance Analytics / concept
Bucket groups are used to recategorize data so it can be used as a breakdown, for example by grouping a range of values into discrete buckets.You can use a bucket group with a breakdown mapping that does not use a script, to group the values of any mapped field to buckets.When…
Customer Self-service and Omnichannel Engagement / task
Use the custom code to enable the deep linking and launch a feature in Engagement Messenger integrated with your website.
Search Administration / task
Update the text search index for a single record. Use this approach to quickly verify whether text indexing is the cause of a search issue without rebuilding the full text index for an entire table.
UI Builder / task
Create and bind a client state parameter value to a component in UI Builder. By adding custom values to your components, these components can then be automatically updated through a script.
Contract Management Pro / concept
Configure agentic workflows in ServiceNow Otto for Contract Management Pro so that contract fulfillers can use the AI agents to perform specific tasks autonomously.
Instance Scan / task
Create your own checks by implementing the following procedure.
Server API Reference / concept
The GlideExcelParser API parses .xlsx formatted Excel files and access file data in scripts.Creates an instance of GlideExcelParser.Close the connection to the input stream and release the document.Returns a list of column headers from the parsed document.Returns the error…
Platform security / task
Learn how to use the Signing Tool to sign supported records in ServiceNow applications.
Virtual Agent / reference
Use the Link bot response control in a Virtual Agent topic to present a bot response. The response contains a header prompt with either a single URL link to an item or multiple URL links for up to three items.
Server API Reference / concept
The TopicUtilOOB script include contains functions that enable you to query and manipulate records in the Topic [sn_api_notif_mgmt_topic] table.
Server API Reference / concept
The JSON script include provides scoped methods to create JSON objects from a string, and to turn JSON objects into strings.Creates an object or primitive type from a JSON formatted string.Creates a string from a JSON object.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.