ServiceNow SDK / reference
ServiceNow Fluent language constructs
ServiceNow Fluent language constructs provide additional functionality for development in source code with ServiceNow Fluent APIs.
THE SERVICENOW DOCUMENTATION LIBRARY
Find the answer.
Get back to building.
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Mobile / task
Configure an action item
For an action function to work, you must create an action item to associate with the action function. Action items define what the action function is and how it works.
Now intelligence / task
Create ACLs for AI Data Explorer and Query Generation protected scope access
Create Access Control Lists (ACLs) in protected scopes to enable AI Data Explorer and Query Generation to access tables within those scopes.
Cloud Configuration Governance / concept
Cloud catalog form configuration examples
Several examples are provided to help you understand how to manipulate Cloud catalog order forms. These example cover blueprint rules, blueprint variables, and blueprint form UI groups.
Server API Reference / concept
MIDServerCluster - Global
The MIDServerCluster script include provides methods to find MID Server clusters for a given MID Server and reassigns the jobs if necessary.Brief description of the method.Determines if a cluster exists.Gets the cluster agent.
Agent Client Collector / concept
Agent Client Collector health instance scan suite
The Agent Client Collector (ACC) health instance scan suite consists of checks that detect anomalies and other issues that might occur on your instance.
ITSM Success Dashboard Indicators / concept
ITSM Success Dashboard Admin console
The ITSM Success Dashboard offers valuable insights to both the leadership team and process owners, enabling them to assess the performance of their product implementation.
Mobile / reference
Using action items and action item steps in offline mode
Action items or writeback actions are user-initiated actions that send data changes to the ServiceNow instance. While offline, writeback actions are queued and automatically synced back, once connectivity is restored.
Server API Reference / concept
MIDServerFileSync - Global
The MIDServerFileSync script include provides methods to check to see if there are any changes to attachments on tables that are instances of MID Server synchronized files (ecc_agent_sync_file) and, if so, notifies the MID Servers of a change.Creates an instance of…
Collaboration Services / task
Open slack from an incident
Open slack from an incident and send message to a user or an assignment group to exchange incident information. You do not need to manually search for a user in slack to send a message.
Instance Security Hardening Settings / concept
Updated hardening settings for baseline version 6.0
Some hardening settings have been updated with the release of Security Center baseline version 6.0.
Customer service management / concept
Configuring mandatory skills
Configure the mandatory skills feature for use with the Customer Service Management and Field Service Management applications.
Server API Reference / concept
LinterCheckAstNode - Scoped, Global
The LinterCheckAstNode API provides methods for getting abstract syntax tree (AST) node details in linter checks.Retrieves the string value of a name node type.
Customer service management / task
Configure Auto-Responder for tasks other than cases
Configure the Auto-Responder feature to send helpful resources for tasks other than customer service cases.
Service Catalog / concept
Item diagnostic report
For a catalog item data and configuration, you can identify possible violations from the ServiceNow recommended practices.
Coaching / reference
Resolve Coaching issues
Resolve common issues when setting up or running Coaching.
Employee Experience Foundation / task
Configure a custom AI insights skill for a task type
Configure a task to use a custom Now Assist skill for AI insights in the Task details widget. Optionally add a custom script to pre-process input or post-process the skill response.
Application development / reference
Supported file types for Autonomous Engineer
Autonomous Engineer accepts images, documents, code files, and file types specific to ServiceNow as uploads. Supported formats, size limits, and general guidelines apply when generating apps and metadata.
GRC Common Functions / concept
Using the item generation process to generate controls and risks
The ServiceNow GRC suite of applications can automatically generate controls and risks for your organization with the enhanced item generation process.
Legacy Workflow / concept
Workflow scope
Workflow application scope determines the access that an application has to the information in a workflow, specifically to the data contained in the activities in that workflow.There are some restrictions to public and private application scopes.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.