THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
API Reference / concept
The GlideAjax class enables a client script to call server-side code in a script include.Constructor for GlideAjax.Specifies a parameter name and value to be passed to the server-side function associated with this GlideAjax object.Retrieves the results from a server-side method…
API reference
--- title: AJAX description: AJAX (asynchronous JavaScript and XML) is a group of interrelated, client-side development techniques used to create asynchronous Web applications.The GlideAjax class allows the execution of server-side code from the client.
Access Control / reference
Use a system property to perform access control list (ACL) rule validation when server-side records (for example, tables) are accessed using GlideAjax APIs within a client script.
Incident Management / task
Create a UI action to close multiple incidents at once from the Actions list in the list view.
API reference
--- title: Mobile client GlideForm (g form) scripting and migration description: Client scripting for mobile is identical to scripting for the web, with some exceptions. All new scripts must conform to certain guidelines.
Scripts / concept
Well-designed client scripts can reduce the amount of time it takes users to complete a form.If you create UI policies or client scripts for fields on a form, you must use another method to ensure that data in those fields is similarly controlled in a list.Use client data as…
Instance Security Hardening Settings / reference
Use the glide.script.secure.ajaxgliderecord property to perform access control rule (ACL) validation when server-side records, such as tables, are accessed using GlideAjax APIs within a client script.
Server API Reference / concept
The DateTimeUtils script include is a collection of date/time functions.Converts Microsoft AD integer8 DateTime format into GlideDateTime format.Convert milliseconds to a GlideDateTime object
Service Portal / reference
Some client scripts are not supported in Service Portal. Others must have a UI type set to All or Mobile / Service Portal. If using a client script in the Service Portal, only client-side APIs supported in a mobile environment can be used.
API Reference / concept
The ScopedSessionDomain script include that contains client-side methods that provide functionality related to the current session domain.Returns the sys_id of the current domain for the logged-in user session.
Scripts / reference
The ServiceNow Glide classes expose JavaScript APIs that enable you to conveniently work with tables using scripts.
Access Control / concept
In addition to creating new ACLs or modifying existing ones, you can configure other aspects of ACL functionality.
Integrate applications / concept
Invoke an attended bot process (attended automation) from the UI experiences by creating an action.
Service Portal / concept
Your CMS may include complex forms and customizations that do not render as expected in Service Portal.
Change Management / task
Create a UI action to display a button on a change request for the Complete state.
Security Incident Response / concept
Before you configure any UI Actions, you must perform certain steps to enable them so that they are available for configuration in the Security Analyst Workspace.
Contextual Search / task
The Contextual Search plugin (com.snc.contextual_search) is activated by default in the base system. This plugin activates related plugins if they aren't already active.
Platform Performance / reference
A description of the options available in the condition builder for the Transaction Quota Rule form.
Application development / concept
Controlling what users see when they visit a form can increase productivity and responsiveness. For example, users should only see fields that are useful to them. Users may only need to see certain fields based on what is configured on the form.
ServiceNow SDK / reference
The Script Include API defines script includes [sys_script_include] that store JavaScript functions and classes for use by server-side scripts.Create a script include [sys_script_include] to define a server-side script that runs when called from other scripts.
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