Application development / concept
Flow Designer
Flow Designer is a ServiceNow AI Platform feature that enables rich process automation capabilities in a consolidated design environment.
THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Application development / concept
Flow Designer is a ServiceNow AI Platform feature that enables rich process automation capabilities in a consolidated design environment.
Integrate applications / concept
The Flow Designer components let you invoke flows, subflows, and actions from Workflow Studio and use them as part of a workflow. You can also use these components to determine a flow's output or execution status.
Security Incident Response / concept
Using the Flow Designer and Integration Hub functionality, several subflows and actions have been built as part of the IBM QRadar offense ingestion integration.
Security Incident Response / concept
Using the Integration Hub and Flow Designer, several flows, subflows, and actions are available with the ArcSight ESM integration.
Integrate applications / reference
To set the properties of a Flow Designer component, double-click the component and enter the values in the Properties pane.
Vulnerability Response / reference
Starting with Vulnerability Response v15.0, if you are deploying Vulnerability Response (VR) for the first time, the flow designer for approving exception requests in exception management is enabled by default. If you are an existing VR user, the default option is workflow.
Configuration Compliance / reference
Starting with Configuration Compliance (CC) v13.0, if you are deploying CC for the first time, the flow designer for approving exception requests in exception management is enabled by default. If you are an existing CC user, the default option is workflow.
Workflow Studio / concept
With Predictive Intelligence for Flow Designer (com.snc.ml_flowdesigner), you can deploy machine learning solutions in your instance. This spoke provides actions to incorporate Predictive Intelligence model predictions into flows.
Security Incident Response / task
Automate your file or URL submissions by using the CrowdStrike Falcon X Sandbox integration and Workflow Studio as part of your incident response workflow. The integration includes flow templates that you can use for your security incident records.
Telecommunications Network Inventory / concept
By using the Telecommunications Network Inventory function catalog and subflows, you can access the functions that help you to automate the network inventory's design and assign process.
Platform security / task
On your instance, use Workflow Studio to manage an integration between your local network and your instance.
Security Incident Response / concept
You can drill down to the Subflow Designer to view detailed information about the subflow being executed as part of the automated phishing response playbook flow.
Security Incident Response / concept
You can drill down to the Action Designer to view detailed information about the actions being performed for a specific step in the automated phishing response playbook flow.
Finance Case Management / concept
Workflow Studio Playbooks enables you, as a business playbook owner, to organize Workflow Studio content into unified and digitized cross-enterprise processes.
Sourcing and Procurement Operations / concept
The Source-to-Pay Workspace helps you automate the entire process, right from tracking the requests, fulfillment, and to order revision flows.
Integrate applications / task
Invoke or call a flow that is available in Workflow Studio by using the InvokeFlow component of RPA Desktop Design Studio. Generate the context ID of the flow and use the ID in other flow designer components to get the execution status and output.
Workflow Studio / reference
Provides Security Operations actions for flow designers to manage Security Incident Response flow templates.
Workflow Studio / concept
Administrators can grant users access to Workflow Studio flows by assigning delegated development permissions or directly assigning a user role. Administrators can also specify which features and content a user can access based on user roles.
Financial services operations / reference
Several flows are installed with Financial Services Operations applications that you can use to automate requests.
Workflow Studio / concept
Specify which content a user can access based on the user's role.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.