Acct lifecycle events / concept
Data capture and validation
This phase is meant to gather the necessary information about the account such as support contacts, locations, sold products, entitlements.
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2,316 results for “flow designer”
Automation Center / task
Create an automation source
Create an automation source to start importing data from any third-party tool.
Insurance Claims / task
Configure Individual Life Claims
Configure the components that are installed with the Individual Life Claims application to meet your organization's claims requirements. Examples include long-term care, disability, or critical illness.
HR Service Delivery / task
Configure AI agents for HR Service Delivery Integration with SuccessFactors
Configure HCM AI agents to enable your employees to place requests to the SuccessFactors system using the HR Service Delivery AI agent collection.
Approvals / concept
Process approvals
Once a request has passed its gating approvals, any relevant execution plans are initiated.
Delta washingtondc australia / reference
Combined Security Incident Response release notes for upgrades from Washington DC to Australia
Consolidated page of all release notes for Security Incident Response from Washington DC to Australia.
ITOM Visibility / reference
Plugins or applications installed with ITOM Visibility
Tables that list the plugins or applications that are installed with ITOM Visibility applications. When you update your application, any newly required application dependencies are installed.
Virtual Agent / concept
Synthesized response in Microsoft Teams conversations
Conversational Integration with Microsoft Teams is designed to provide new and rich user experience with synthesized responses using Large Language Models (LLM) based results summarized in a single response for users to see information in a conversational way, and avoid…
Integration Hub / concept
SumTotal Spoke
Pull learning courses from SumTotal instance to ServiceNow instance to build an integrated learning content repository.
Delta xanadu australia / reference
Combined Flows, subflows, and actions release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Flows, subflows, and actions from Xanadu to Australia.
Workflow Studio / reference
Update Multiple Records step
Look up and update multiple records as a single step. Using this step removes the need to separately look up a list of records and then process the list with a Script step. Set field values with a template or add and configure them using data pills.
Intelligent experiences / reference
Remediation tasks AI agent
This AI agent identifies the remediation tasks for resolving an issue by referencing the action plan field on the issue record.
Integration Hub / concept
HL7 FHIR Spoke
Integrate ServiceNow with any HL7 FHIR R4-conformant server. The HL7 FHIR Spoke gives Workflow Studio authors a typed, paginated, error-handled way to read FHIR R4 provider-directory resources — Organization, Location, Practitioner, and PractitionerRole — from your ServiceNow…
Application development / task
Connect Build Agent to a supported MCP server
Connect a supported MCP server to Build Agent to access external tools and resources in the chat panel when building and editing apps.
Integration Hub / task
Set up triggers for the GitHub spoke
Set up the trigger to generate the secret and callback URL on your ServiceNow instance.Activate the trigger definition to generate the secret and callback URL on your ServiceNow instance.Set the secret and callback URL to enable GitHub to securely send webhooks to your…
App Engine Studio / reference
Perform AES configuration tasks
As you work through the App Engine Studio (AES) guided setup, you must perform different configuration tasks.
Integration Hub / concept
Equifax Spoke
Integrate the ServiceNow instance with the Equifax spoke to access important information about the credit history for a customer, fraud alerts, digital identity verification, transaction screening, and other relevant data.Also reuse this short description in the release notes.
Integrate applications / concept
RPA Desktop Design Studio user interface
Learn about the RPA Desktop Design Studio user interface.
Telecommunications Network Inventory / task
Install Telecommunications Network Inventory
If you have the admin role, you can install the Telecommunications Network Inventory application. The application includes the demo data and installations that are related ServiceNow Store applications and plugins, if they aren’t already installed.
HR Service Delivery / task
Configure HCM AI agents for HR Service Delivery Advanced Integration with Workday
Configure HCM AI agents to enable employees to place requests to the Workday system using the HR Service Delivery AI agent collection.
Using an agent or building an integration?
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