It service management / task
Configure notifications for Simplified Change Management
Add and manage notifications for Change Management to keep users informed about approvals, status updates, and task assignments at key steps in the change process.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Application development / concept
Domain separation and Build Agent
If any conkeyrefs are broken, re-add them from the doc/source/reuse/domain-separation/domain-separation-overview.dita file.In the short description, edit the first sentence to state whether domain separation is supported or not and add the application name.
Now Assist for HRSD / task
Configure HCM AI agents from the HR Service Delivery AI Agent Collection
Enable your employees to place requests to the Human Capital Management (HCM) system using the ServiceNow Otto for HR Service Delivery (HRSD) agent collection.
Accounts Payable Operations / task
Install ServiceNow Otto for Accounts Payable Operations \(APO\)
Install the APO plugin [sn_ap_gen_ai] to give AP fulfillers access to generative AI skills in Source-to-Pay Workspace and Core UI.
Application Vulnerability Response / task
Add an exception approver for Application Vulnerability Response
Add users to the approver groups so that you can request an exception.
Security Incident Response / task
Security Incident Confidential Data Exposure workflow template
The Security Incident - Confidential Data Exposure - Template allows you to perform a series of tasks designed to handle the exposure of sensitive data.
Hardware Asset Management / reference
Installed with Hardware Asset Management
Several types of components are installed with activation of the sn_hamp plugin, including tables, user roles, and scheduled jobs.
Integration Hub / reference
Components installed with the HL7 FHIR Spoke
Several types of components are installed with the HL7 FHIR Spoke, including Workflow Studio actions, a Connection & Credential Alias and configuration template, script includes, and application menu modules. The spoke installs no custom tables or roles.
AI Control Tower / concept
Multi-Instance Setup
The Multi-Instance Setup enables a prod (manager) instance to manage multiple sub-prod (managed) instances and facilitate communication for AI Control Tower.
Project Management / task
Create a Slack channel for your project
Create a Slack channel for your project to start collaborating with your team and receive timely updates of the project.
Customer service management / concept
Service Model Foundation data model
The Service Model Foundation data model defines the underlying structure that supports data consistency and relationships across Service Model Foundation.
Workflow Studio / reference
Get File List
Returns a list of files from a given directory and its subfolders on an SFTP server.
Container Vulnerability Response / concept
Exception management in Container Vulnerability Response
When your organization can't comply with a published vulnerability management or security policy, standard, or guideline, you can request an exception.
Delta zurich australia / reference
Combined Employee Slate release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Employee Slate from Zurich to Australia.
Orchestration / reference
Introduction to Orchestration
Orchestration automates simple or complex multi-system tasks on remote services, servers, applications, and hardware.
Server API Reference / concept
FlowAPI - Scoped, Global
The FlowAPI provides methods to execute actions, flows, or subflows in server-side scripts using either blocking or non-blocking methods.Cancels a paused or running flow, subflow, or action.Runs an action from a server-side script synchronously.Run an action from a server-side…
Now Assist for Health and Safety / concept
Help resolve health and safety cases agentic workflow
Use the Help resolve health and safety cases agentic workflow to enable faster resolution of cases. It enhances the management of Health and Safety cases by improving the time to response for safety teams.
Virtual Agent / task
Configure Natural Language Understanding in Virtual Agent
Configure Natural Language Understanding (NLU) in Virtual Agent to identify the NLU service provider for your instance.
Integration Hub / concept
Socure Spoke
Integrate ServiceNow instance with your Socure account to access information about scores, watchlists, and so on.
Application development / concept
Creating custom agentic workflows, in-app agents, and skills with Build Agent
Use Build Agent to create and deploy custom agentic workflows, AI agents, and skills that add agentic experiences to your ServiceNow custom applications, supported by the built-in governance framework.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.