Installed with Hardware Asset Management
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Installed with Hardware Asset Management
Several types of components are installed with activation of the sn_hamp plugin, including tables, user roles, and scheduled jobs.
Roles installed
<table id=“table_j1k_3f5_fyb”><thead><tr><th>
Role title
</th><th>
Description
</th><th>
Contains roles
</th></tr></thead><tbody><tr><td>
ham_admin
</td><td>
Grants full access to the respective features of the Hardware Asset Management application including the ability to Opt-in for the Content Service. This role is used for Hardware Asset Management.
</td><td>
-
inventory_admin
-
catalog_manager
-
report_user
-
sn_hamp.ham_user
-
asset
-
procurement_admin
</td></tr><tr><td>
sn_hamp.ham_user
</td><td>
Manage hardware assets and reports. This role enables users to view, create, update, and delete hardware asset records, and to generate and view asset-related reports. This role is tailored for everyday asset management tasks.
</td><td>
asset
</td></tr></tbody> </table>## Granular roles
<table id=“table_rxh_hmp_yhc”><thead><tr><th>
HAM functionality
</th><th>
Granular admin role
</th><th>
Description
</th></tr></thead><tbody><tr><td>
HAM licensing
</td><td>
sn_hamp.ham_system_admin
</td><td>
Provides access to:- Edit Exclusion flag [ excluded_from_ham] value over asset - HAM Resource Categories menu
</td></tr><tr><td>
Advanced Shipment Notification (ASN)
</td><td>
sn_hamp.ham_asn_admin
</td><td>
Provides access to:- Import shipment notification and Import status UI options - Read access to the Import template page
</td></tr><tr><td>
Zero touch request
</td><td>
asset_integration_admin
</td><td>
Provides access to:- Create provider integration profile records in the Provider integration profile [sn_hamp_provider_int_profile] table - Provider integration profiles list in the Asset operations view of the Hardware Asset Workspace
</td></tr><tr><td>
HAM Guided Setup
</td><td>
sn_hamp.ham_system_admin
</td><td>
Provides access to:- HAM Guided Setup module - Getting started page of Hardware Asset Management Guided Setup
</td></tr><tr><td>
HAM application properties
</td><td>
sn_hamp.ham_system_admin
</td><td>
Access to the following application properties:- sn_hamp.enable_asset_action_validation_incident - sn_hamp.enable_asset_action_validation_change_request - sn_hamp.enable_asset_tag_serial_number_edits
</td></tr><tr><td>
HAM system properties
</td><td>
sn_hamp.ham_system_admin
</td><td>
Access to the following system properties:- sn_hamp.update_assets_norm_model_name - sn_hamp.enable_asset_action_validation_change_request - sn_hamp.enable_asset_tag_serial_number_edits - sn_hamp.enable_shipping_carrier_validation_asn - glide.ui.sn_hamp_loaner_asset_order_activity.fields - sn_hamp.enable_custom_category_licensing - sn_hamp.model_lifecycle_phase_order - sn_hamp.sn_ham_active_entitlements - glide.sg.voice_search.enabled - glide.ui.sn_hamp_asset_reclaim_task_activity.fields - glide.ui.sn_hamp_ztr_task_activity.fields - sn_itam_common.close_attestation_async - sn_itam_common.sn_enable_indoormap_for_assets - com.sn_itam.enable_flow_designer.transfer_order_line - sn_itam_common.asset_tco_benchmark_threshold_percentage - sn_itam_common.put_away_task.drop_off_location.delimiter - com.sn_itam.enable_flow_designer.transfer_order
</td></tr><tr><td>
Important Actions in the Inventory view of the Hardware Asset Workspace
</td><td>
Admin role isn’t required. The asset, inventory_admin, or ham_admin role is sufficient.
</td><td>
You can view the following important action cards in the Inventory view without the admin role:- Inventory - Stale shipments - Inventory - Carrier integration failures - Inventory - Unmapped carrier profiles
</td></tr><tr><td>
Asset operations list in the Hardware Asset Workspace
</td><td>
sn_hamp.ham_system_admin
</td><td>
Provides access to the following lists in the Assets operations view:- Asset warranty - Carrier integration profiles
</td></tr><tr><td>
Loaner asset order
</td><td>
sn_hamp.ham_system_admin
</td><td>
Provides access to delete records in the Loaner Asset Order [sn_hamp_loaner_asset_order] table.
</td></tr><tr><td>
Shipment
</td><td>
asset_integration_admin
</td><td>
Provides write access to the Ignore stale check [ignore_stale_check] column in the Shipment [sn_itam_common_shipment] table.
</td></tr><tr><td>
Carrier integration
</td><td>
asset_integration_admin
</td><td>
Provides access to the Carrier Integration Profile [sn_itam_carrier_int_profile] table to perform the following tasks:- Create carrier integration profiles - View reports
</td></tr><tr><td>
Import assets
</td><td>
sn_hamp.ham_system_admin
</td><td>
Provides access to the sn_itam_common.receive_assets_batch_size system property and application property.
</td></tr><tr><td>
Attestation
</td><td>
Admin role isn’t required. The asset or inventory_admin is sufficient.
</td><td>
Provides access to the following UI actions:- Cancel attestation - Cancel schedule
</td></tr><tr><td>
Contract renewal
</td><td>
contract_system_admin
</td><td>
Provides Write access to the sn_itam_common.sn_contract_enable_renewal_flow system property.
</td></tr><tr><td>
ITAM AI agents
</td><td>
asset_aia_admin
</td><td>
Provides access to read, write, delete, and report on the ITAM AI Agents Log [itam_aia_log] table.
</td></tr><tr><td>
Common Hardware Asset Management and Enterprise Asset Management tables
</td><td>
sn_hamp.ham_system_admin
</td><td>
Provides access to the following tables:- RFID Connection Attributes [sn_itam_common_rfid_conn_attr] - RFID Stage Asset [sn_itam_common_rfid_stg_asset] - Repair order [sn_itam_common_repair_order] - Repair order line [sn_itam_common_repair_orderline] - Asset order [sn_itam_common_asset_order] - Asset order line [sn_itam_common_asset_orderline] - Loaner Asset Order [sn_itam_common_loaner_asset_order]
</td></tr></tbody> </table>## Scheduled jobs installed
<table id=“table_l1k_3f5_fyb”><thead><tr><th>
Scheduled job
</th><th>
Description
</th></tr></thead><tbody><tr><td>
HAM - Content Upload
</td><td>
Publishes the normalized hardware models.
</td></tr><tr><td>
HAM - Daily Job
</td><td>
Calculates number of hardware and consumable models for each model category, active life cycle phase for models, and sets client schedule pull-time.
</td></tr><tr><td>
HAM - Hardware Lifecycles
</td><td>
Generates hardware life cycles.
</td></tr><tr><td>
HAM - Hardware Normalization
</td><td>
Normalizes hardware and consumables models.
</td></tr><tr><td>
HAM - Loaner Asset Order Allocations
</td><td>
Allocates assets to Loaner Asset Orders.
</td></tr><tr><td>
HAM - Populate Licensing Data
</td><td>
Populates licensing details.
</td></tr><tr><td>
HAMP - Content File Manager
</td><td>
Job is triggered from the Manage Hardware Library.
</td></tr><tr><td>
Purge Asset Audits More Than Year Old or with More Than 10k Assets
</td><td>
Removes old asset audit records or asset audits with more that 10K assets.
</td></tr><tr><td>
[PA HAM] Daily collection job
</td><td>
Daily job that collects scores for different parameters.
</td></tr></tbody> </table>## Tables installed
<table id=“table_n1k_3f5_fyb”><thead><tr><th>
Table
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Bundle
[alm_bundle]
</td><td>
Details of bundle assets.
</td></tr><tr><td>
Asset Audits
[sn_hamp_asset_audit]
</td><td>
Details of the asset audits.
</td></tr><tr><td>
Hardware Asset Reclamation Line
[sn_hamp_asset_reclaim_line]
</td><td>
Details of the Hardware Asset Reclamation Lines created for each reclaimed asset.
</td></tr><tr><td>
Hardware Asset Reclamation Task
[sn_hamp_asset_reclaim_task]
</td><td>
Details of the tasks created for each Hardware Asset Reclamation Line.
</td></tr><tr><td>
Asset RMA Task
[sn_hamp_asset_rma_task]
</td><td>
List of RMA asset task records.
</td></tr><tr><td>
Hardware Asset Configuration
[sn_hamp_configuration]
</td><td>
Configuration records of Hardware Asset Management.
</td></tr><tr><td>
HAM Content Audit
[sn_hamp_content_audit]
</td><td>
Details of content values that changed.
</td></tr><tr><td>
Contract Renewal Request [sn_contract_renewal_request]
</td><td>
Stores all the contract renewal requests through the contract renewal workflow.
</td></tr><tr><td>
Contract Renewal Request Line [sn_contract_renewal_request_line]
</td><td>
Stores all the contract renewal request lines through the contract renewal workflow.
</td></tr><tr><td>
Contract Renewal Task [sn_contract_renewal_task]
</td><td>
Stores all the contract renewal request tasks through the contract renewal workflow.
</td></tr><tr><td>
Custom Device Type
[sn_hamp_custom_hw_device_type]
</td><td>
List of custom hardware device type records.
</td></tr><tr><td>
Custom Hardware Manufacturer
[sn_hamp_custom_hw_manufacturer]
</td><td>
List of custom hardware device manufacturer records.
</td></tr><tr><td>
Custom Hardware Product
[sn_hamp_custom_hw_product]
</td><td>
List of custom hardware product records.
</td></tr><tr><td>
Custom Hardware Model Library
[sn_hamp_custom_hw_prod_model]
</td><td>
List of custom hardware model library records.
</td></tr><tr><td>
Hardware Disposal Order
[sn_hamp_hardware_disposal]
</td><td>
List of Hardware Disposal Order records.
</td></tr><tr><td>
Hardware Disposal Tasks
[sn_hamp_hw_asset_disposal_task]
</td><td>
Details of the tasks associated with the Hardware Disposal Order flow.
</td></tr><tr><td>
Device Type
[sn_hamp_hw_device_type]
</td><td>
List of hardware device type records.Important: You mustn’t modify the records of this table.
</td></tr><tr><td>
Hardware Manufacturer
[sn_hamp_hw_manufacturer]
</td><td>
List of hardware device manufacturer records.
</td></tr><tr><td>
Hardware Normalization Map
[sn_hamp_hw_normalization_map]
</td><td>
Product details such as hardware product and hardware product model IDs.
</td></tr><tr><td>
Hardware Product
[sn_hamp_hw_product]
</td><td>
Product details such as name of the product and type of device.
</td></tr><tr><td>
Hardware Model Library
[sn_hamp_hw_product_model]
</td><td>
Product details such as product and model number.
</td></tr><tr><td>
Hardware Asset Refresh Line
[sn_hamp_hw_refresh_line]
</td><td>
Hardware Asset Refresh Line details such as stage, requested item, replacement model, and replacement asset.
</td></tr><tr><td>
Refresh Line Tasks
[sn_hamp_hw_refresh_line_task]
</td><td>
Details of Refresh Line tasks associated with the Hardware Asset Refresh Lines.
</td></tr><tr><td>
Import Staging
[sn_hamp_import_template]
</td><td>
Template for importing assets and model records.
</td></tr><tr><td>
Hardware Lifecycle Definition
[sn_hamp_lifecycle_definition]
</td><td>
Life cycle phase of a hardware or consumable model and the associated dates.
</td></tr><tr><td>
Loaner Asset Order
[sn_hamp_loaner_asset_order]
</td><td>
List of Loaner Asset Order records.
</td></tr><tr><td>
Loaner Asset Task
[sn_hamp_loaner_asset_task]
</td><td>
List of Loaner Asset Order task records.
</td></tr><tr><td>
Audits to Scanned Assets
[sn_hamp_m2m_audit_asset]
</td><td>
List of audit records of scanned assets.
</td></tr><tr><td>
Planned Assets
[sn_hamp_m2m_hw_asset_disposal]
</td><td>
Details of the assets included in Hardware Asset Disposal Orders.
</td></tr><tr><td>
Replacement Models
[sn_hamp_m2m_ztr_replacement_model]
</td><td>
List of replacement records for Zero Touch Refresh models.
</td></tr><tr><td>
Manage Hardware Library
[sn_hamp_manage_hw_library]
</td><td>
List of Hardware Library content import records.
</td></tr><tr><td>
Model Category Normalization Summary
[sn_hamp_model_ctg_norm_summary]
</td><td>
Summary of normalization of model category.
</td></tr><tr><td>
HAM Resource Category
[sn_hamp_resource_category]
</td><td>
Subscription unit ratio and other licensing-related details of each Resource category.
</td></tr><tr><td>
RMA Request
[sn_hamp_rma_request]
</td><td>
List of RMA request records.
</td></tr><tr><td>
RMA Request Line
[sn_hamp_rma_request_line]
</td><td>
List of RMA request line records of RAM requests.
</td></tr><tr><td>
HAM Success Activity
[sn_hamp_success_activity]
</td><td>
List of HAM Success Activity records.
</td></tr><tr><td>
HAM Success Goal
[sn_hamp_success_goal]
</td><td>
List of HAM Success Goal records.
</td></tr><tr><td>
Zero Touch Refresh Model
[sn_hamp_ztr_refresh_model]
</td><td>
Details of refresh model records for the Zero Touch Refresh flow.
</td></tr><tr><td>
Zero Touch Refresh Request
[sn_hamp_ztr_request]
</td><td>
List of Zero Touch Refresh request records.
</td></tr><tr><td>
Zero Touch Refresh Task
[sn_hamp_ztr_task]
</td><td>
Details of tasks associated with the Zero Touch Refresh flow.
</td></tr><tr><td>
RFID asset
[rfid_asset]
</td><td>
Stores the RFID information of assets.
</td></tr></tbody> </table>Parent Topic:Hardware Asset Management reference
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