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THE SERVICENOW DOCUMENTATION LIBRARY

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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

591 results for “GlideRecord”

Server API Reference / concept

ScriptableDataStream - Scoped, Global

The ScriptableDataStream API provides methods to interact with a stream of data.Closes the connection to a data stream.

Scripts / reference

Jelly tags

Use Jelly to turn XML into HTML.

Live Feed / concept

Opportunity won \(non-task\)

This example demonstrates a table notification on a non-task table. It generates an automatic message on Live Feed whenever a sales opportunity is won, if you have activated the Sales Force Automation plugin.

Platform administration / task

Disable user access to the image library for HTML area

By default, users can use and upload images to the image library from an HTML field. You can disable access to the image library from HTML fields. This is only applicable to HTML area and not TinyMCE.

Scripts / concept

Server-side scripting

Server scripts run on the server or database. They can change the appearance or behavior of ServiceNow or run as business rules when records and tables are accessed or modified.

Impact / task

Recover from account lockout

Unlock the integration user account and clear the password reset flag after repeated failed validation attempts trigger the account lockout policy.

API reference

api-reference/server-api-reference/c_TaskStateUtil.md

--- title: TaskStateUtil - Global description: The TaskStateUtil script include provides methods for working with task-type table state attributes.Creates a TaskStateUtil object.The name of the attribute that identifies default work state.The name of the attribute that…

Integrate applications / concept

Prometheus

The Prometheus connector provides read-only access to data and metadata in Prometheus.

Server API Reference / concept

SMSPreferenceHandlerSNC - Scoped, Global

The SMSPreferenceHandler script include provides methods to manage short message service (SMS) configurations.Instantiates the SMSPreferenceHandler script include object.Returns the preferences configuration record for the current telephony service provider.

Live Feed / concept

Problem resolved \(advanced\)

This advanced example demonstrates a table notification that generates an automatic message on Live Feed whenever a problem is closed.

Goal Framework / reference

Target automation script for benefit plans

Use the predefined Benefit Plans script as a target source to automate the actual value of your targets from the benefit plans of relevant work items.

Server API Reference / concept

Queue - Scoped

The Queue API provides methods that allow you to retrieve or join a Connect Support chat queue.Retrieves a specified chat queue.Adds the current user to an existing Connect Support chat queue and posts the specified question.

Scenario Planning in SPW / reference

Target automation script for benefit plans

Use the predefined Benefit Plans script as a target source to automate the actual value of your targets from the benefit plans of relevant work items.

Using an agent or building an integration?

The same documentation is available through the public REST API.

GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…

Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.