Workflow Studio / task
Add an annotation to a flow history entry
Add a text description to a flow history entry. Summarize the purpose or contents of a particular flow history entry.
THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Workflow Studio / task
Add a text description to a flow history entry. Summarize the purpose or contents of a particular flow history entry.
Integration Hub / reference
Request Integration Hub plugins included in your subscription.
Financial services operations / task
Activate the Visa spoke in IntegrationHub from the ServiceNow Store, and enable the quick access to payment and security data. You can use the spoke to search for transactions, collaborate with merchants, manage disputes and perform other functions with enhanced security
Workflow Studio / task
Run a sequence of Workflow Studio actions and subflows to identify and correct issues that are caused by flow errors.
Integration Hub / task
Generate endpoint for webhooks in the third-party applications that support token authentication. The endpoint enables webhooks to connect with your ServiceNow instance. You can optionally remove the configuration of the endpoint from the connection.
Workflow Studio / task
See the list of flows that include a subflow. Determine the impact that changes to a subflow have on published and draft flows.
App Engine Studio / task
Automate the workflow for the employee travel request application by creating a flow.Request approvals for any record by adding the Ask for Approval action to your flow.Use If flow logic to direct your flow to perform actions based on specific conditions.Integrate decision…
ITOM Cloud Accelerate / task
Copy an Integration Hub subflow template to create subflows for the Cloud Configuration Governance application.
DevOps Change Velocity / concept
Enable the DevOps Custom HTTP Retry Policy for most tool communication from ServiceNow flows to automatically retry failed requests when a step encounters an intermittent issue, such as a network failure or request rate limit.
Sourcing and Procurement Operations / task
As a shopper, you can cancel an entire purchase request, purchase order, or individual line items.
ServiceNow Studio Classic / concept
Use the development tools in ServiceNow Studio to build apps, flows, tables, forms, and more — all without leaving the platform.
Integration Hub / task
Generate endpoint for webhooks in third-party applications that support basic authentication. The endpoint enables webhooks to connect with your ServiceNow instance.
Security Incident Response / concept
When a user makes certain unsuccessful login attempts (according to the SIM configuration), a security incident is created.
Container Vulnerability Response / task
Starting with Vulnerability Response v15.0, use the flow designer to approve exception requests for exception management, exception rules, and false positive management. If you are deploying Vulnerability Response (VR) for the first time, the flow designer is enabled by default.
Telecommunications Network Inventory / concept
Created this topic as per STRY55038360 - DOC1068501
Journey Designer / reference
A journey configuration requires several fields to be completed or selected.
Event Management / task
You can configure Event Management for domain separation to create logically defined domains that limit unauthorized access to data. When domains are separated in Event Management, users can only see and manage alerts and events in their own (tenant) domain.
Workflow Studio / reference
Create a requested item [sc_req_item] on a Service Catalog Request [sc_request].
Sourcing and Procurement Operations / task
Enable Virtual Agent for Sourcing and Procurement Operations to start chatting with the Virtual Agent.
Financial Services Card Operations / task
Close a customer's credit card account as per the credit card service request.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.