THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Server API Reference / concept
The SLPServiceRegistryQuery script include provides methods to map Shazzam! SLP query results to port probes.Returns the Shazzam querier class name.Creates a scalar map for port probes to use in XML output to Shazzam!.
Table Administration and Data Management / concept
With rollback contexts, you can roll back certain actions such as a patch upgrade, plugin activation, and background script executions, and you can recover record deletions and all related changes.
Orchestration / task
Create an activity that extracts data from a target host that uses the SSH network protocol.Use execution parameters to create the input process script in the Pre Processing form of the activity designer.Use these parameters to create a post-processing script, payload parsing,…
Mobile / task
Configure push notification message content and select which mobile application receives notifications. You can configure critical alert notifications, customize the message appearance, and determine the deep link used when users tap the notification.
Knowledge Management / task
Control access to knowledge bases and articles by creating user criteria.
Agent Client Collector / reference
The Agent Client Collector (ACC) health instance scan suite includes checks that detect anomalies and issues on your instance. Use this reference to identify what each check does and when it applies.
Automated Test Framework (ATF) / reference
The step config record controls how a test step of this type behaves.
Service Portal / task
Create a new widget to build a custom widget from scratch.
Customer service management / reference
Several types of components are installed with OpenFrame.Tables are added with activation of OpenFrame.The OpenFrame user role is automatically added when you activate OpenFrame.The OpenFrameAjaxUtility script include is added when you activate OpenFrame.Some related business…
Legacy Workflow / task
Canceling a workflow stops the workflow from executing and sets the workflow context State to Canceled. To cancel an executing workflow, you can use the cancelContext(context) script.
Legacy Workflow / task
Canceling a workflow stops the workflow from executing and sets the workflow context State to Canceled. To cancel an executing workflow, you can use the cancelContext(context) script.
Cloud Configuration Governance / task
Use update sets to move a blueprint and its dependencies from one environment to another. Update sets let you group a blueprint and its dependencies into a named set and then move them as a unit to other systems for testing or deployment.
Sitemap Generator / task
Create XML sitemaps for web crawlers to index your public portal pages and improve search engine optimization for your portals.
Field service management / reference
Several type of components like tables, business rules, and script includes are installed for Work Configurations.
REST API Explorer / task
Create a scripted REST API to define web service endpoints.
Event Management / task
You can create a customized pull connector that requires a script, connector definition, and connector instance, to retrieve events on behalf of an event source.
Field service management / task
Add a custom filter criterion to the quick task and calendar filters.
Mobile / task
Add screen fields to improve the usability of your record screens. Screen fields enable you to change how information is shown in your form or you can provide access to additional elements, such as attachments, videos, or links.
Service Catalog / task
The pricing model is useful if you want the price or recurring price to be dynamically calculated based on how a user completes the ordering form. You can extend the pricing model of a catalog item by editing the item price or the recurring price.
Virtual Agent / reference
Use the HTML bot response control to display static HTML text in the Virtual Agent bot response.
The same documentation is available through the public REST API.
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