Field Service Work Configurations components

Several type of components like tables, business rules, and script includes are installed for Work Configurations.

Install the Field Service Work Configurations (com.snc.fsm_work_types) to activate Field Service Work Configurations. For more information see Configuring Field Service Work Configurations.

Tables

Field Service Work Configurations add the following table.

<table id=“table_byc_cx3_qfc”><thead><tr><th>

Table

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Work Configuration

</td><td>

Stores details about work configurations.

</td></tr></tbody> </table>## Business rules

Field Service Work Configurations adds the following business rules.

<table id=“table_bvg_ty3_qfc”><thead><tr><th>

Business rules

</th><th>

Table

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Block update/delete for default config

</td><td>

Work Configuration

</td><td>

Prevents updating or deleting the default work configuration.

</td></tr><tr><td>

PostProcessWmConfigCreation

</td><td>

Work Configuration

</td><td>

Handles the post processing of the work configuration.

</td></tr><tr><td>

SNCSM Cache Update With SMConfig Prop Up

</td><td>

SM Configuration [sm_config]

</td><td>

Updates cache when SM Configuration (sm_config) table is updated.

</td></tr><tr><td>

SNCSM Cache Update With SMConfig Update

</td><td>

Work Configuration [wm_work_configuration]

</td><td>

Updates the cache when the work configuration SMConfig is updated.

</td></tr><tr><td>

Sync interceptor

</td><td>

Work Configuration

</td><td>

Handles interceptors based on Work Configuration [wm_work_configuration]

table.

</td></tr><tr><td>

Validate

</td><td>

Work Type Category [wm_work_type_category]

</td><td>

Validates Work Type category table.

</td></tr><tr><td>

Validate

</td><td>

Work Configuration

</td><td>

Validates Work Configuration table.

</td></tr></tbody> </table>## Script includes

Field Service Work Configurations adds the following script includes.

Script includes Description WorkConfigurationDao DAO file that contains queries to handle database operations on Work Configuration (wm_work_configuration) table. WorkConfigurationHelper Helper class that fetches the details of the SMConfiguration. WorkConfigurationImpl Implements the global.WorkConfigurationExtensionPoint extension point. WorkConfigUtil Utility functions for Work Configurations. WorkConfigValidationsOOB Implements extension point sn_fsm_wt.WorkConfigValidationExtPoint. This extension point validates insertions or updates made to the tables Work Configuration (wm_work_configuration) and Work Type Category (wm_work_type_category).

Parent Topic:Components installed with additional plugins for Field Service Management