Catalog variables — jsn

A request item with its variables resolved — plain REST doesn't do this.

What can JSN do for this ServiceNow workflow? A request item with its variables resolved — plain REST doesn't do this. JSN gives you a direct terminal workflow instead of requiring the ServiceNow web interface for every inspection or change.

Command	What it does
`jsn requests show RITM0010001`	Request with catalog variables

jsn requests show

jsn requests show RITM0010001

Request RITM0010001


RITM0010001 (Requested Item)

─ Core ─
  number:  RITM0010001
  sys_id:  02dedb44839e8b10f7bfc670ceaad36c
  sys_class_name:  Requested Item
  state:  Open
  active:  true
  short_description:  Submit a nulledge knowledge speaking session
  description:  
  priority:  4 - Low
  urgency:  3 - Low
  impact:  3 - Low

─ People ─
  opened_by:  System Administrator

─ Status ─
  approval:  Approved
  approval_set:  2026-07-20 18:47:16
  escalation:  Normal
  made_sla:  true

─ Dates & Times ─
  opened_at:  2026-07-20 18:47:11
  sys_created_on:  2026-07-20 18:47:11
  sys_updated_on:  2026-07-20 18:47:16
  due_date:  2026-07-22 18:47:11
  sla_due:  UNKNOWN
  activity_due:  UNKNOWN

─ System ─
  sys_domain:  global
  sys_domain_path:  /
  sys_created_by:  admin
  sys_updated_by:  system
  sys_mod_count:  2

─ Other ─
  backordered:  false
  billable:  false
  business_duration:  
  business_service:  
  calendar_duration:  
  cat_item:  Knowledge Speaking Session
  close_notes:  
  cmdb_ci:  
  comments:  
  comments_and_work_notes:  
  company:  
  configuration_item:  
  contact_type:  
  context:  
  contract:  
  correlation_display:  
  correlation_id:  
  delivery_plan:  DEFAULT
  delivery_task:  
  estimated_delivery:  
  flow_context:  
  follow_up:  
  group_list:  
  knowledge:  false
  location:  
  order:  
  order_guide:  
  parent:  
  price:  $0.00
  quantity:  1
  reassignment_count:  0
  recurring_frequency:  
  recurring_price:  $0.00
  request:  REQ0010001
  requested_for:  System Administrator
  route_reason:  
  sc_catalog:  
  service_offering:  
  skills:  
  stage:  Assess or Scope Task
  task_effective_number:  RITM0010001
  task_for:  
  time_worked:  
  universal_request:  
  upon_approval:  Proceed to Next Task
  upon_reject:  Cancel all future Tasks
  user_input:  
  work_notes:  
  work_notes_list:  

─ Catalog Variables ─
  Topic:  Moveworks!  What is Slate?  He can tell you!
  Speaker:  Teo

Link:  https://dev227772.service-now.com/requested_item.do?sys_id=02dedb44839e8b10f7bfc670ceaad36c


  → update: jsn req update RITM0010001 --data '{...}' — Update this request
  → list: jsn req list — Back to all requests

Get started

Install, point it at your instance, then run this feature.

npm install -g @jacebenson/jsn
jsn setup
jsn requests show RITM0010001

Full setup guide & skill docs →

← All features