System events reference

Reference topics provide information about system events.

• Event logs
  The event log records all system events that occur within the ServiceNow AI Platform.

• Event states
  The event state describes where in the life cycle the event is.

• The incident events business rule
  The incident events business rule comes with the system and defines a number of events that can be triggered by different actions in the Incident table.

• Global events
  Your instance has a global function called global_events() that triggers from a business rule when certain conditions occur.

• Script actions
  You can use script actions to create server-side scripts that perform a variety of tasks, such as modifying a configuration item (CI), or managing failed login attempts. Script actions are triggered by events only.

• Sample scripts from the change events business rule
  Several scripts are found in the baseline change events business rule.

Parent Topic:System Events