— title: Configure custom internal program team roles description: By default, five internal program team personas are included as part of the Grants Management application: Approver, Collaborator, Observer, Program Co-lead, and Program Lead. Set up new roles in the internal program team activity. locale: en-US canonical_url: www.servicenow.com/docs/r/australia/government-industry/psds-config-gmp-internal-program-roles.html release: australia topic_type: task last_updated: “2026-04-30” reading_time_minutes: 1

breadcrumb: [Create internal program team, Set up a grant program, Grants Management Program Setup, Grants Management, Solutions, Use, Public Sector Digital Services (PSDS)]

Configure custom internal program team roles

By default, five internal program team personas are included as part of the Grants Management application: Approver, Collaborator, Observer, Program Co-lead, and Program Lead. Set up new roles in the internal program team activity.

Before you begin

Role required: admin

Procedure

1. From the navigation menu, search and open Resource Roles and select New.

2. Enter the name of the internal program team role you want to add, specify the hourly rate, and select Submit.

3. From the navigation menu, search for and select Client scripts, and open the NameRoleView Field labels/attributes record.

4. In the Messages field, enter the name of the role that was added, and add a line in the script to include the option.

   [Omitted image "psds_config_internalprogramteam_script.png"] Alt text: Internal program team script view

Result

The new role will appear in the dropdown to be selected during the internal program team activity. To configure read/write access for these roles, see Configure read/write access roles for the Grants Management internal program team.