Set up triggers for the Jamf spoke

Set up triggers for the Jamf spoke for the required events. The endpoint enables webhooks to connect with your ServiceNow instance.

Before you begin

Role required: admin

Configure triggers in ServiceNow instance

Configure endpoint for webhooks in the Jamf that support the token authentication.

Before you begin

Role required: flow_designer and connection_admin

Procedure

1. Navigate to All > Process Automation > Workflow Studio.

2. Click the Integrations tab.

3. Toggle and enable the Inbound connections.

4. Locate the Jamf Spoke endpoint and click View Details.

5. For the Jamf External Trigger end point, click Configure.

   [Omitted image "jamf-ext-trigger.jpg"] Alt text:

6. Select the user who can trigger the endpoint and click Activate.

   [Omitted image "jamf-conf-trigger-user.jpg"] Alt text:

   The values Token and URL are generated.

7. Copy the generated endpoint URL for later use.

   [Omitted image "jamf-conf-trigger4.jpg"] Alt text:

Create an outbound webhook

Create an outbound webhook in your Jamf Pro cloud instance.

Before you begin

Role required: admin

Procedure

1. Log in to the Jamf cloud account as an admin.

2. Click Settings.

3. Click the Global tab and click the Webhooks tile.

4. Click + New.

5. On the form, fill these values.

<table id=“table_l22_ndb_t3c”><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Display Name

</td><td>

A display name to identify the webhook.

</td></tr><tr><td>

Webhook URL

</td><td>

URL the webhook should post to. Paste the URL that was generated when you configured triggers in ServiceNow instance. For more information, see Configure triggers in ServiceNow instance.

</td></tr><tr><td>

Authentication Type

</td><td>

Type of authentication required to connect to the webhook. Choose the Header Authentication option.When you select Header Authentication, another Header Authentication field is displayed. Provide the header metadata in JSON format that is used for authentication. For example, enter {"Authorization":"Bearer eyJhbGciOiJIUzI1NiJ9.eyJhdX", "Date":"Fri, 22 Nov 2024 16:56:32 GMT"}.

</td></tr><tr><td>

Connection timeout

</td><td>

Connection timeout for the webhook.

</td></tr><tr><td>

Read Timeout

</td><td>

Read timeout for the webhook.

</td></tr><tr><td>

Content Type

</td><td>

Format for sending the webhook information. Select JSON.

</td></tr><tr><td>

Webhook Event

</td><td>

Event that will trigger the webhook. Select one of the supported events. For the list of supported events, see the Spoke triggers section.

</td></tr></tbody> </table> For more information about configuring the webhook, see Configuring a Webhook in Jamf Learning Hub.

1. Click Save.