Build a flow using the Utility Actions spoke actions

Create a flow in Workflow Studio using the Utility Actions spoke actions to create two files; one for incident records and other for user records, and zip these two files.

Before you begin

Role required: admin.

About this task

This sample flow demonstrates using the Utility Actions spoke actions to create files. You can configure the flow as per your requirement.

Procedure

1. Navigate to All > Flow Designer > Designer.

2. Create a flow.

   For more information, see Building flows.

3. In the flow, add these spoke actions or flow logics:

   1. Look Up Incident Records action to retrieve the incident records.

   2. Begin File action to create a file that will contain the incident records.

   3. For Each flow logic to apply the Append to Delimited File action to the list of incident records.

      [Omitted image "append-delmt-utility.png"] Alt text: Append to Delimited File spoke action

   4. Build File action to add rows.

      Each incident record is added as a row in the file.

      [Omitted image "build-file-utility.png"] Alt text: Build File spoke action

   5. Perform similar steps to retrieve records from the User [sys_user] table.

      [Omitted image "user-records-utility.png"] Alt text: Retrieve user records

   6. Begin Zip action to build the ZIP file for the incident and user records.

   7. Add File To Zip action to add a file containing the incident records to the ZIP file.

      [Omitted image "add-file-zip-utility.png"] Alt text: Add File To Zip action

   8. Add File To Zip action to add file containing the user records to the ZIP file.

      [Omitted image "add-file2-utility.png"] Alt text: Add File To Zip action

   9. Build a Zip action to create the ZIP file containing the incident and user records.

      [Omitted image "build-file-utility.png"] Alt text: Build File action

4. Save, test, and publish the flow to use it.

   [Omitted image "flow-utility.png"] Alt text: Sample flow using the Utility Actions spoke actions