Microsoft Intune group membership addition AI agent

This AI agent adds devices, users, or owners to groups in Microsoft Intune. It identifies the group and the member, confirms the request with the user, and reports the result or any error.

Workflow

The agent helps the user add a device, user, or owner to a group in Microsoft Intune.

1. Ask the user for the group name or ID.

2. Look up the group by name and, if several match, ask the user to choose the correct one.

3. Ask whether to add the member as a device, a user, or an owner.

4. Ask for the member’s name or ID.

5. Look up the device or user by name and, if several match, ask the user to choose the correct one.

6. Ask the user to confirm the request.

7. Add the member to the group and report the result, or explain any error that occurred.

<table><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Allow third party to access this AI agent

</td><td>

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

</td></tr><tr><td>

Allow AI specialists to access this AI agent

</td><td>

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

</td></tr><tr><td>

Manage long-term memory

</td><td>

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

</td></tr><tr><td>

Tools

</td><td>

• Flow Actions

Add Device to Group

Add Owner to Group

Add User to Group

Look up Devices Stream

Look up Users Stream

• Script

Look up Group by Name

</td></tr><tr><td>

Allowed user roles The specific user roles that can access this AI agent.

</td><td>

sn_csd.CSD Admin

</td></tr><tr><td>

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

</td><td>

sn_csd.CSD Admin

</td></tr><tr><td>

Triggers

</td><td>

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

</td></tr><tr><td>

Channels

</td><td>

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

</td></tr><tr><td>

Used in agentic workflows

</td><td>

Microsoft Intune Group Management Agentic Team

</td></tr></tbody> </table>Parent Topic:Client Software Distribution 2.0 AI agents

Related topics

Client Software Distribution 2.0 application

Integration Hub solutions