Entitlement validation rules reference

Technical reference documenting entitlement validation rules, error states, and validation logic for jumbo apps and App Manager integration in product bundle installation workflows.

Validation phases

Entitlement validation occurs in three distinct phases during the apps installation workflow:

Phase When it occurs What is validated Result if validation fails App selection After the admin starts the installation workflow For jumbo apps, Product Hub redirects the admin to App Manager. App Manager determines which apps are mandatory or optional and displays the selection experience The selection experience remains available and displays information about missing dependencies when applicable. Install submission After the admin submits the install request App Manager performs the required installation checks before proceeding Installation is blocked and App Manager displays an error or dependency message

Mandatory app validation rules

For jumbo apps, App Manager determines which apps are mandatory and which are optional.

• Are determined by App Manager

• Can’t be deselected

• Remain visible in the selection experience even when required dependencies or entitlements are unavailable

• Can prevent installation from completing if App Manager detects missing dependencies or other validation issues

Optional app validation rules

For jumbo apps, App Manager determines which apps are optional.

• Can be selected or cleared during the installation process

• Are presented by App Manager based on the product configuration and instance state

• Don’t affect the selection state of mandatory apps.

Error states and messaging

Error state When it occurs User action required Missing dependency A required dependency is unavailable during installation Review the message provided by App Manager and resolve the dependency before retrying Install validation failed App Manager can’t complete the install request Review the error details and retry after addressing the reported issue

App Manager integration

• Product Hub redirects jumbo app installations to App Manager

• App Manager determines which apps are mandatory and optional

• App Manager displays the app selection experience and any dependency-related messaging

• App Manager performs validation checks before installation

• If required dependencies are unavailable, App Manager can block the installation and provide guidance to the administrator.

Implementation notes

• Jumbo app identification: Product Hub identifies jumbo apps and redirects administrators to App Manager for installation. App Manager determines which apps are mandatory or optional based on its configuration and business logic.

• Jumbo app installation workflow: For jumbo app installations, Product Hub redirects administrators to App Manager. App Manager provides the installation experience, including app selection, dependency messaging, and installation validation.

• Fallback behavior: If App Manager can’t provide the installation experience or validation results, the administrator receives an error message and installation can’t continue until the issue is resolved.

Parent Topic:Jumbo apps and entitlement validation