Integrate Sourcing and Procurement Operations with other applications

Sourcing and Procurement Operations integrates with internal applications and third-party ERP systems to extend procurement capabilities and enable cross-departmental collaboration.

Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

Sourcing and Procurement Operations integrations

Sourcing and Procurement Operations (SPO) supports the following integrations:

• Source-to-Pay Operations with Contract Management Pro

  This integration provides streamlined cross-team collaboration and enables legal professionals to run their contracting work within the sourcing and purchasing process. Procurement specialists can initiate contract requests manually throughout the sourcing and purchasing process.

  For more information, see Source-to-Pay Operations integration with Contract Management Pro.

• Project Costing for Sourcing and Procurement Operations

  This integration automates the calculation of planned versus actual cost by linking purchase orders to cost plans within Project Portfolio Management.

  For more information, see Sourcing and Procurement Operations integration with Project Management.

• Risk Assessments Integration for Sourcing and Procurement Operations

  This integration triggers risk assessments on a supplier during the sourcing or purchase requisition workflow using Third-party Risk Management.

  For more information, see Sourcing and Procurement Operations integration with Third-party Risk Management.

• Procurement File Transfer Framework

  This application extends the Source-to-Pay Integration Framework with Secure File Transfer Protocol (SFTP) and File Transfer Protocol (FTP) functionality, designed for integrating with systems that do not support Representational State Transfer (REST) or Simple Object Access Protocol (SOAP) based integration methods.

  For more information, see Procurement File Transfer Framework.

• Procurement for Field Service Management

  This integration between Shopping Hub Mobile and Field Service Management helps field service agents order a part or item that is not available in inventory from a vendor or supplier.

  For more information, see Sourcing and Procurement Operations integration with Field Service Management.

Third-party application integrations

Sourcing and Procurement Operations integrates with the following third-party ERP and procurement applications.

• ERP Integration Framework

  The Source-to-Pay Operations ERP Integration Framework connects ServiceNow® with third-party ERP systems, enabling data exchange for purchase orders, receipts, invoices, fixed assets, and tax information across multiple ERP instances.

  For more information, see ERP Integration Framework.

• Sourcing and Procurement Operations integration with SAP

  Send purchase orders, receipts, and invoices created in Sourcing and Procurement Operations to SAP ECC and SAP S/4HANA, and look up or extract primary data from SAP into ServiceNow®.

  For more information, see Source-to-Pay integration with SAP.

• Sourcing and Procurement Operations integration with Oracle EBS

  Handle sales orders, procurement, finance, and other operations in Oracle EBS from your ServiceNow® instance.

  For more information, see Source-to-Pay integration with Oracle EBS.

• Sourcing and Procurement Operations integration with SAP Ariba

  Manage procurement, sales orders, and financial operations in SAP Ariba from your ServiceNow® instance.

  For more information, see Source-to-Pay integration with SAP Ariba.

• Sourcing and Procurement Operations integration with Coupa

  Manage business spend and automate approvals, contracts, inventory, purchase orders, requisitions, suppliers, and user management in Coupa from your instance.

  For more information, see Source-to-Pay integration with Coupa.

• Sourcing and Procurement Operations integration with Oracle Financial Cloud

  Pull entity data, such as receipts, from Oracle Financial Cloud into ServiceNow®.

  For more information, see Source-to-Pay integration with Oracle Financial Cloud.

• Sourcing and Procurement Operations integration with Asset Management
  The Asset Management Integration for Sourcing and Procurement Operations plugin (sn_spend_asset) provides an integration between Asset Management (Asset Management) and Sourcing and Procurement Operations (SPO) applications, enhancing operational efficiency.

• Sourcing and Procurement Operations integration with Employee Center
  As an employee, shopper, or requester, you can view all procurement case types available to you, knowledge articles, open to-dos and purchasing tasks assigned to you, track your requests, and even access your purchases on the Employee Center (EC) portal by integrating Sourcing and Procurement Operations with Employee Center.

• Sourcing and Procurement Operations integration with third-party sourcing solutions
  ServiceNow can integrate with third-party sourcing solutions to automate the sourcing process within the Sourcing and Procurement Operations product. A generic, easily configurable sourcing integration framework is provided within Source-to-Pay Integration Framework to enable you to specify the business criteria for triggering an integration. This integration framework can also integrate with multiple third-party sourcing solutions based on different criteria.

• Sourcing and Procurement Operations integration with Third-party Risk Management
  Leverage relevant supplier risk assessment capabilities by integrating Sourcing and Procurement Operations with Third-party Risk Management.

• Sourcing and Procurement Operations integration with Project Management
  Eliminate manual efforts of linking purchase orders to projects by integrating Sourcing and Procurement Operations with Strategic Portfolio Management’s Project Management.

• Sourcing and Procurement Operations integration with Celonis
  Identify inefficiencies in your customer business process, understand their business impact, and gain insights into the root causes, by integrating Sourcing and Procurement Operations with Celonis.

• Sourcing and Procurement Operations integration with Field Service Management
  The Procurement for Field Service Management plugin (sn_fsm_psm_mobile) provides an integration between the Field Service Management and Sourcing and Procurement Operations applications.

• Source-to-Pay Operations integration with Contract Management Pro
  The Source-to-Pay Operations with Contract Management Pro plugin (sn_spend_clm) provides an integration between the Contract Management Pro and Sourcing and Procurement Operations applications.

• ERP source validation on Sourcing and Procurement Operations objects
  Sourcing and Procurement Operations supports multi-ERP integration that enables you to use different ERP systems for different regions or lines of business, as required.

• SpendInt APIs
  SpendInt APIs allow external procurement systems to send catalog, pricing, order, shipment, and invoice data to ServiceNow, synchronizing procurement data from third-party systems.

• Procurement File Transfer Framework
  Procurement File Transfer Framework (PFTF) helps you transfer information between the ServiceNow database and a third-party reseller through a File Transfer Protocol (FTP). You can set up an FTP server for access and transfer of reseller data without any spoke development by the third-party reseller.

Parent Topic:Sourcing and Procurement Operations