Create a shipping carrier record

Create a shipping carrier record used to associate the carrier with an integration profile.

Before you begin

Role required: inventory_admin

Procedure

1. Navigate to All > Hardware Asset Workspace > Asset operations.

2. From the Shipment list, select Shipping carriers.

3. Select New.

4. Provide the contact details of the carrier.

5. On the form, fill in the remaining fields.

<table id=“table_y5c_5d5_kxb”><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the shipping carrier. This field is required.

</td></tr><tr><td>

Company

</td><td>

Core company of the shipping carrier.

</td></tr><tr><td>

Integration profile

</td><td>

Profile for integrating with the third-party carrier’s application.For more details, see View the carrier integration profile details.

</td></tr><tr><td>

Status

</td><td>

Status of the carrier. This field is set to Active by default.

</td></tr><tr><td>

Max wait days

</td><td>

Maximum days that the carrier takes to deliver a shipment.By default, this field is set to 90. You can change this value.

Note: This field isn’t shown on the form by default. You can choose to display this field on the form.

A shipment record that is not updated by the carrier after the integration profile job has run for the specified maximum wait days is marked as stale shipment by The ITAM: Process integration profiles and stale shipment job.

</td></tr><tr><td>

Notes

</td><td>

Additional information about the carrier.

</td></tr></tbody> </table>6. Select Save.

Result

The shipping carrier record is created and added to the Shipping carriers list.

Parent Topic:Track shipments using the integration framework

Related topics

{Creating an integration script include for third-party carrier applications}[]

{Connect your ServiceNow instance with a shipping carrier application}[]

{Remove a shipping carrier from an integration profile}[]

{Create a carrier integration profile}[]

{View the carrier integration profile details}[]

{Test the integration with the carrier API}[]

{View hardware asset shipment details}[]

{Stale shipments}[]

{Track a hardware asset shipment}[]